Wednesday, July 14, 2010

Freaking the fuck out

101_9179 This was supposed to be a cute post about dinner with our friends last night, or maybe the local garden walk I went on with my mom (see above photo of owl rock)

BUT NOOOOOO….

I get to vent.

I have a router. I have a modem. I have a headache.

They suck. I can’t get them set up to save my ass… on hold, for.ev.er

(forever as in 12 minutes. For each of the 5 people I dealt with)

And it took 3 Comcast people, and 2 Netgear people to set me up.

It went like this…

Comcast guy #1. Nice. TOO many personal stories. Did what he could. Gave me Netgear’s phone #.

Netgear guy #1. Spoke shitty english, WAY to fast. And told me the number I called was wrong. So he gave me another number to call.

BUT not before asking me WHY I was still on the phone after he gave me the number! He said I should hang up!! WTF?

So I called the number. Wrong effing number.

I called Comcast for Comcast lady #2. Her transfer skills are limited. I was fucking disconnected. Grrr…

I called Comcast again. Now furious. Got Comcast guy #3. This guy was sypathetic to me and the lack of customer service skills out there. But he said I HAD to call Netgear. But he would transfer me.

I whimpered to him… No… please? Can’t you fix my WiFi?

So I suck it up, and let them transfer me AGAIN…. and I wait… and wait… and wait… and wait… and wait… and wait… and wait… and wait… and wait…wait, wait, wait, wait, wait!!!!

Then I get a guy, who speaks English poorly. BUT in a matter of 3 minutes, we trouble shoot, and swtich out cables, click here, there, make a password.

Wah. fucking. lah.

This asshole was magical. I mean fixed, up and running. LOVE it.

So I have been around the house, it’s my first time being with my computer and away from my desk.

Not sure if Spaghetti is excited or not. Since I tend to want my laptop EVERYWHERE I go.

Sigh, it was stressful, BUT it’s done.

Hoping tomorrow I can blog about either Bagels first kiss, or Weakys upgrade in his sleeping arrangements.

1 comment:

Ian said...

Routers are too fucking hard for their own good to set up for the most part. The instructions that come with it blow chunks.

Maybe that's why I stole interwebs from my neighbor for a few months before hooking up the router when I moved ;)

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